We will not attending any goods return cases due to customers careless mistake as; colour, sizing and design matter or any wrong purchase.
For goods return or goods exchange, customers are advised to inform us in advance via WhatsApp: 0182179333 or email us at ecommerce@genemartino.com.my.
You may post the return items to:
1664, Jalan Perusahaan Tupai 3, Kawasan Perindustrian Tupai, 34000 Taiping, Perak, Malaysia
Tel : 6018-2179333
Email : ecommerce@genemartino.com.my
NOTE:
If your goods return does not meet the above requirements, Gene Martino Apparel Sdn Bhd will notify you before sending back the product. In this instance, your postage fees are at your own responsibility.
** We reserve the right to make any changes to this policy without prior notice.