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Shipping Fee Terms

1. Is there any postage/shipping fees for my purchase?

  • Peninsular Malaysia (SM): FREE shipping
  • Sabah & Sarawak (SS): postage charge RM10 (Postage/Shipping FREE FOR purchase RM200 and above)

2. How long does the duration period for our product to reach our valued customers?

  • Within 3-5 working days.
  • For any order after 4pm on Friday, we will only process your order on next working day (Eg: Monday).
  • For order during Saturday and Sunday, we will only process your order on next working day (Eg: Monday).
Country Rate Free Shipping – Minimum Order Shipping By Transit Time (Working Days)
Malaysia (Semenanjung area except Kelantan,Pahang & Terengganu) Free 0 Skynet 3 – 5 Days
Malaysia (Kelantan,Pahang & Terengganu) Free 0 Poslaju 3 – 5 Days
Malaysia(Sabah&Sarawak) RM10 RM200.00 Poslaju 3 – 5 Days
Brunei Darussalam RM60 RM600.00 Poslaju 5-7 Days
Bangladesh
Cambodia
China
Hong Kong
India
Indonesia
Laos
Philippines
Singapore
Thailand
Vietnam
Myanmar RM80 RM800.00 Poslaju 5-7 Days

* If you cannot find your list above or any inquiry about the shipping rate, please email us at info@genemartino.com.my or WhatsApp us: +601119933322, we will assist you from there.

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